General terms of service and protection of personal data
General Terms and Conditions of Provision of Accommodation and Related Services ("GTC") to Pavel Hollý, Company ID: 33020027, with its registered office: Riadok 1961/1 03401 Ružomberok, nutrition no. register: 508-670, district office Ružomberok.
- INTRODUCTORY PROVISIONS
- Company Pavel Hollý, with its registered office: Riadok 1961/1 03401 Ružomberok, nutrition number. Register: 508-670, District Office Ružomberok ("Provider"), Company ID: 33020027, VAT No .: 1021777449, contact e-mail: holla.darina2@gmail.com, is the provider of services:
- accommodation services without providing catering services
- and other related services.
- The subject of the GTC is the adjustment of the mutual rights and obligations of the Provider and the User. GBCs form an integral part of the Agreement concluded between the Provider and the User.
- These GBTC apply exclusively to the provision of those User Services contained therein and together with all other written contractual documents and oral arrangements concluded between the Provider and the User in connection with the provision of the Services, define the content of the engagement relationship between the Provider and the User. These GTC do not apply to the supply of goods by the Provider as a supplier to third parties.
- The terms and terms defined or used in these GBCs shall be used and have the same meaning in any legal relationship between the Provider and the User regarding the Services, unless otherwise expressly agreed by the parties in writing or otherwise expressly agreed by the parties.
- By paying the price for the ordered service, the User confirms that he has become acquainted with the wording of these GBCs.
- Company Pavel Hollý, with its registered office: Riadok 1961/1 03401 Ružomberok, nutrition number. Register: 508-670, District Office Ružomberok ("Provider"), Company ID: 33020027, VAT No .: 1021777449, contact e-mail: holla.darina2@gmail.com, is the provider of services:
- DEFINITION OF CONCEPTS
- A contract for the provision of accommodation and other related services (hereinafter referred to as the "Agreement") is a standardized form of contract under which the User orders the Provider's Services. A completed and submitted form marked as an Order or Reservation is also considered to be a Contract. The creation of a new billing profile is also considered to be a User. Draft Orders (Orders) in the form of an unreleased form are located and accessible to anyone on the Provider's website and allow you to enter User and Service data and their binding order with the Provider.
- A Service Contract, Service Contract, Individual Service Agreement, or other Contract shall be concluded between the Provider and the Customer or the User separately in writing for the delivery of the Work or the provision of the Service, based on the individual requirements of the Customer or the User, especially in cases where not covered by the Accommodation Services Agreement. The provisions of these GTCs shall apply mutatis mutandis to a contractual relationship established by such a contract unless otherwise expressly agreed by the parties in writing. If the term "Contract" is used in these GTCs, the contract concluded under this GTC item is also meant.
- Individual arrangement is a special agreement on qualitative or quantitative parameters of service provision and sanctions for non-compliance; no user is entitled to enter into such an arrangement. The individual arrangement becomes an integral part of the Agreement concluded on the date of its conclusion, as a supplement or supplement.
- GBTC are those General Terms and Conditions which form an integral part of the Agreement unless otherwise agreed in writing by the parties (Section 3.1.a.)
- Provider is Company Pavel Hollý, with its registered office: Riadok 1961/1 03401 Ružomberok, nutrition number. register: 508-670, district office Ružomberok (hereinafter referred to as "Provider"), IČO: 33020027, DIČ: 1021777449 ..
- Používateľom je fyzická osoba alebo právnická osoba, ktorá je v zmluvnom vzťahu s Poskytovateľom na základe Zmluvy (Objednávky). Používateľ, ktorý pri uzatváraní a plnení zmluvy nekoná v rámci predmetu svojej obchodnej alebo inej podnikateľskej činnosti, je spotrebiteľom.
- Spotrebiteľom sa rozumie Používateľ – fyzická osoba, ktorá nevyužíva poskytované Služby v rámci predmetu svojej obchodnej činnosti alebo inej podnikateľskej činnosti.
- Doba poskytovania Služby (Služieb) je časový úsek odo dňa účinnosti Zmluvy do dňa jej zániku.
- A contract for the provision of accommodation and other related services (hereinafter referred to as the "Agreement") is a standardized form of contract under which the User orders the Provider's Services. A completed and submitted form marked as an Order or Reservation is also considered to be a Contract. The creation of a new billing profile is also considered to be a User. Draft Orders (Orders) in the form of an unreleased form are located and accessible to anyone on the Provider's website and allow you to enter User and Service data and their binding order with the Provider.
- UZAVRETIE ZMLUVY, PREDMET ZMLUVY
- Každý záujemca o Služby má právo na uzavretie zmluvy s Poskytovateľom za podmienok, ustanovených všeobecne záväznými právnymi predpismi a týmito VOP.
- The contract may be concluded at a distance by filling in and sending the Order / Reservations via the Provider's website or in writing. A contract concluded by filling and sending the Order through the Provider's website takes effect only upon payment of the first installment of the Service price on the basis of a pre-invoice or other valid document issued by the Provider unless the Service is provided free of charge. In the case of providing a free Service, the contract is concluded at the time of delivery of its acceptance by the Provider to the User in an e-mail or other demonstrable way or the moment of the actual start of the provision of the Service.
- Provider is bound by his offer, including the Price before expiry of the maturity of the pre-invoice or the payment of the relevant fee.
- The subject of the Contract on the part of the Provider is, in particular, its commitment to provide the User with the services of the specified quality and the agreed scope to the User under the terms and conditions specified in the Agreement, individual arrangements and these GBCs.
- The subject of the User Agreement is its commitment to pay the Service Fee, to exercise the rights and to comply with the obligations under the Agreement and these GBCs.
- An integral part of the Agreement is the GTC and the Price List.
- An error that occurred when entering the data (data) into the Order can be corrected by clicking on the appropriate field in the Order in which the User erases the incorrect data and states the correct wording. After the order is placed, the order becomes valid.
- USERS 'RIGHTS AND OBLIGATIONS, USE OF SIMILAR SERVICES
- The user is especially entitled to:
- to use the Services provided by the Provider under the terms and conditions set forth in these GBCs, to be in no way interfered with by any other User or a third party or Provider;
- request a refund of the proportion of the price for the period of non-provision of the Service in the case of a fault by the Provider, upon whose return the User requests the Provider no later than one month after the interruption of the provision of the Service, unless otherwise agreed;
- to address their requests and comments to staff,
- choose any service from the Provider's offer in accordance with the applicable policies;
- to provide complete and truthful information about facts that may affect the quality and stability of the Services Provided by the Provider in a timely manner if such disclosure is possible and expected in the circumstances and in the circumstances;
- the funds and services provided are used solely for the purpose of their determination in accordance with these GTC and generally binding legal regulations.
- The user is especially obliged to:
- to pay the Service Fee as well as all fees associated with the provision of the Services under the Agreement and the Price List based on the tax invoice (invoices) issued and delivered by the Provider by e-mail or in written form;
- to notify throughout the duration of the contractual relationship by email or other valid contact:
- changes in the Contact Name, no later than 30 days after the date of such change;
- any changes to his identification or personal data, no later than 30 days after the date of such change;
- to promptly notify the Provider of any User whatsoever that could adversely affect the Provider's provision of the Services;
- not to use the Services in a way that would unduly restrict other Provider Users in the use of these Services, or otherwise unduly restrict the Provider;
- to use the Services in accordance with the laws of the Slovak Republic, the Contract and any instructions and instructions of the Provider.
- The user is aware of his / her possible criminal liability under Act no. 300/2005 Coll. as amended (the Criminal Code) for actions contrary to the provisions of the aforementioned Act.
- The user is responsible for the truthfulness, correctness and completeness of the identification data and personal data he / she provides to the Provider. If the User provides third party data, he / she is required to act solely on the basis of a specific legal relationship with that third party or is required to obtain prior consent of that third party by entering his identification or personal data. At the Provider's request, the User is required to provide the Provider with a third party's prior consent to prove it.
- The user is especially entitled to:
- WITHDRAWAL OF CONSUMERS FROM THE TREATY
- The user who is a consumer is entitled to withdraw from the contract (orders) without giving any reason within fourteen days of the day of its conclusion. The user is not entitled to withdraw from the Agreement if the Service has begun to be performed with his explicit consent prior to the expiration of the withdrawal period. A user who is a consumer can apply the withdrawal by using the form placed on the Provider's website (if available) via email or other valid contact. This provision is without prejudice to the right of each User to withdraw from the contract in other cases where the GTCs expressly provide for them.
- Withdrawal of the User who is a consumer from the contract under paragraph 5.1. of this Article of these GBC, the contract is abolished from the outset. Provider is not required to continue providing.
- DURATION AND EXCLUSION OF CONTRACT
- Zmluva sa uzatvára na dobu neurčitú, pokiaľ sa zmluvné strany výslovne nedohodli inak.
- Zmluva zaniká:
- uplynutím času, na ktorý bola uzavretá, ak bola uzavretá na dobu určitú,
- písomnou dohodou zmluvných strán,
- odstúpením od Zmluvy,
- výpoveďou,
- zánikom Poskytovateľa alebo Používateľa bez právneho nástupcu.
- Používateľ môže, okrem prípadov podľa čl. 5 týchto VOP, tiež odstúpiť od Zmluvy v prípade:
- zmien zmluvných podmienok,
- ak Poskytovateľ opakovane ani po reklamácii neposkytuje Služby podľa Zmluvy a týchto VOP, alebo ju opakovane poskytuje s podstatnými vadami; za podstatnú vadu sa považuje taká vada, ktorá bráni využívaniu Služby po čas dlhší ako 30% v príslušnom zúčtovacom období;
- ak Poskytovateľ opakovane (najmenej trikrát) neodstráni reklamovanú vadu Služby v určenom čase.
- Poskytovateľ môže odstúpiť od Zmluvy v prípade, že:
- sa identifikačné údaje alebo osobné údaje uvedené Používateľom v Zmluve alebo Objednávke preukážu ako nepravdivé; za uvedenie nepravdivých údajov sa nepovažuje, ak Používateľ opomenie oznámiť zmenu údajov Poskytovateľovi;
- Používateľ porušil, čo i len raz, niektorú z povinností uvedených v týchto VOP, prípadne iných podmienok platných pre danú Službu.
- Používateľ neuhradí Cenu ani v dodatočnej lehote, ktorú mu Poskytovateľ na jej úhradu poskytol,
- Používateľ pri využívaní Služby porušuje všeobecne záväzné právne predpisy alebo porušuje práva tretích osôb.
- Odstúpenie od Zmluvy je účinné dňom doručenia písomného oznámenia o odstúpení od Zmluvy jednej zo zmluvných strán druhej zmluvnej strane. To neplatí pri odstúpení Poskytovateľa od Zmluvy, kde sa na platnosť odstúpenia nevyžaduje písomná forma a postačuje oznámenie odstúpenia iným preukázateľným spôsobom (e-mail, fax, sms správa).
- Ktorákoľvek zo zmluvných strán je oprávnená vypovedať Zmluvu, uzavretú na dobu neurčitú, z akéhokoľvek dôvodu alebo bez uvedenia dôvodu. Výpoveď Zmluvy môže byť písomná alebo zaslaná e-mailom a musí byť vždy doručená druhej zmluvnej strane. Výpovedná lehota je 1-mesačná a začína plynúť prvým dňom kalendárneho mesiaca nasledujúceho po preukázateľnom doručení výpovede druhej zmluvnej strane.
- Zmluva uzavretá na dobu určitú zaniká uplynutím času, na ktorý bola uzavretá, ibaže sa zmluvné strany dohodnú inak. Zmluvu na dobu určitú nie je možné vypovedať.
- Zmluva zaniká aj na základe písomnej dohody zmluvných strán.
- Fikcia doručenia. Za účinné doručenie výpovede alebo odstúpenia od Zmluvy sa považuje aj odmietnutie ich prevzatia zmluvnou stranou, ktorej je písomnosť určená, ako aj neúspešné doručenie výpovede alebo odstúpenia od Zmluvy na adresu zmluvnej strany uvedenú v záhlaví Zmluvy alebo oznámenú druhej zmluvnej strane spôsobom uvedeným v týchto VOP, alebo nevyzdvihnutie si zásielky na pošte v ustanovených odberných lehotách. Za doručenie e-mailovej správy sa považuje aj prijatie potvrdenia o zobrazení na počítači druhej zmluvnej strany („Return Receipt – Displayed“) alebo uplynutím lehoty 7 dní odo dňa prijatia potvrdenia o doručení správy druhej zmluvnej strane do jej e-mailovej schránky („Return receipt-delivered“). V prípade pochybností o doručení prostredníctvom e-mailu sa za riadne doručenie považuje odoslanie na poslednú známu e-mailovú adresu zmluvnej strany, uvedenú v Zmluve (Objednávke) alebo v Používateľom uvedených identifikačných údajoch.
- CENA ZA SLUŽBU A PLATOBNÉ PODMIENKY
- Ceny za poskytovanú Službu sú účtované Používateľovi podľa platného Cenníka, ktorý je neoddeliteľnou súčasťou Zmluvy a je môže byť uverejnený na webovej stránke Poskytovateľa. Poskytovateľ sa môže na základe vopred stanovených a zverejnených podmienok rozhodnúť, že určitému Používateľovi, ktorý spĺňa tieto podmienky, poskytne časť Služieb alebo všetky Služby po určité časové obdobie za zníženú cenu alebo bezplatne. Na bezplatné poskytnutie Služieb nemá žiaden Používateľ právny nárok.
- Poskytovateľ je oprávnený meniť výšku Ceny a pravidlá jej tvorby. Poskytovateľ je povinný oznámiť Používateľovi každé zvýšenie Ceny, a to písomne, e-mailom alebo uverejnením na web stránke Poskytovateľa.
- Poskytovateľ je oprávnený vystaviť Používateľovi faktúru s náležitosťami daňového dokladu a s rozpisom jednotlivých účtovaných úkonov vopred na dohodnuté zúčtovacie obdobie (jeden mesiac, jeden rok).
- Splatnosť faktúry je 14 kalendárnych dní odo dňa jej doručenia Používateľovi, pokiaľ sa zmluvné strany nedohodli inak.
- Zmluvné úroky z omeškania s úhradou platieb za Službu je Poskytovateľ oprávnený účtovať Používateľovi vo výške 20 % z ceny Služby za každý začatý deň omeškania.
- The user has the right to refund the proportion of the Price for the period of non-provision of the Service in the case of fault by the Provider, except for the necessary period of interruption of the provision of the Service in justified cases. The return of the relative portion of the Prize must be made by the User within three months from the date of the interruption. In the event that the Service fails to occur even though it is partially caused by the User, which is also negligent, the User is not entitled to the refund of any part of the Price.
- APPLICATION OF LIABILITY FOR FAILURE OF THE SERVICE PROVIDED - ADVERTISING
- The procedure for claiming the Services provided by the Provider is governed by the Provider's Complaints Procedure. The Complaint Procedure is published on the Provider's website and is located in a visible place at the Provider's premises.
- If the User - the consumer is not satisfied with the manner in which the Provider has provided his claim or if he considers that the Provider breached his rights, he has the possibility to contact the Provider with a request for correction.
- If the Provider answers or fails to respond to the request for remedy within 30 days from the date of its dispatch, the User - the consumer has the right to make a proposal for an alternative solution of his dispute, pursuant to § 12 of Act no. 391/2015 Coll. on alternative dispute resolution for consumer disputes.
- The Competent Body for Alternative Settlement of Consumer Disputes with the Provider is the Slovak Trade Inspection or other authorized legal entity registered in the List of Alternative Dispute Resolution Bodies maintained by the Ministry of Economy of the Slovak Republic (the list is available at the Ministry's web site at http: //www.economy. gov.sk/obchod/chrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov ).
- Where several entities are competent for an alternative dispute resolution, the User - the consumer has the right to choose which of those alternative dispute resolution entities to address. User - The consumer can use the on-line dispute resolution platform available on the website http://ec.europa.eu/consumers/odr/ to submit a proposal for an alternative dispute resolution .
- GUARANTEE OF USER INFORMATION, PERSONAL DATA PROTECTION
- The user who is a natural person, by signing the Agreement or by sending an Order confirms that personal data provided by him in the scope of his name, surname, address, e-mail address, telephone number, date of birth, nationality, visa, passport number, or other identification document, photo, account number, billing details (IČO, VAT number, VAT ID) are accurate and true. The processing of personal data is done on a legal basis: the processing of personal data is necessary for the fulfillment of the Contract to which the User is a party or for the implementation of a measure prior to the conclusion of the Contract at the request of the User, Article 6 (1) (b) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (hereinafter referred to as GDPR). The purpose of the processing of personal data is the collection, storage and processing of personal data by the Provider and its use for billing purposes, accommodation purposes, purposes specified by applicable laws (provision of data to the general / city authorities, foreign police, etc.) and other actions related to the ordered and provided Service , including later communication with the User (complaint, withdrawal, etc.), as well as for the needs of the Provider's own marketing, for the purpose of offering the Services, sending product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. The purpose of the processing of personal data is the collection, storage and processing of personal data by the Provider and its use for billing purposes, accommodation purposes, purposes specified by applicable laws (provision of data to the general / city authorities, foreign police, etc.) and other actions related to the ordered and provided Service , including later communication with the User (complaint, withdrawal, etc.), as well as for the needs of the Provider's own marketing, for the purpose of offering the Services, sending product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. The purpose of the processing of personal data is the collection, storage and processing of personal data by the Provider and its use for billing purposes, accommodation purposes, purposes specified by applicable laws (provision of data to the general / city authorities, foreign police, etc.) and other actions related to the ordered and provided Service , including later communication with the User (complaint, withdrawal, etc.), as well as for the needs of the Provider's own marketing, for the purpose of offering the Services, sending product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. (data provided to the general / city authorities, foreign police, etc.) and other acts related to the ordered and provided by the Service, including later communication with the User (complaint, withdrawal from the contract, etc.) as well as for the needs of its own marketing Provider, for the purpose of offering the Services, to send product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. (data provided to the general / city authorities, foreign police, etc.) and other acts related to the ordered and provided by the Service, including later communication with the User (complaint, withdrawal from the contract, etc.) as well as for the needs of its own marketing Provider, for the purpose of offering the Services, to send product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. for the purpose of offering the Services, sending product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data. for the purpose of offering the Services, sending product information, including by electronic means (e-mail, sms, telemarketing). The user bears full responsibility for damages caused by the inaccuracies or outdatedness of the provided personal data.
- Poskytovateľ je oprávnený spracúvať osobné údaje súvisiace s online poskytovaním služieb a to vo forme súborov cookies, IP adresy, pixelovej značky a prehliadača. Tieto informácie sú používané na zlepšenie intrenetových služieb, napríklad na zobrazovanie relevantnej reklamy, zistenie polohy (napr. na prispôsobenie mapy k prevádzke), na štatistické účely a podobne. Na štatistické účely Poskytovateľ môže používať služby tretích strán, ako Google Analytics alebo iné počítadlá, ktorých dáta sú umiestňované na serveroch tretej strany, nespájajú sa však s Používateľom priamo, ak nebolo pri konkrétnej Službe uvedené inak.
- Poskytovateľ je oprávnený spracúvať osobné údaje nad rozsah uvedený v bode 9.1. a 9.2 týchto VOP a ktorých spracúvanie nie je zlučiteľné s právnym základom uvedenom v bode 9.1. a 9.2 týchto VOP, len na základe predchádzajúceho súhlasu poskytnutého Používateľom dobrovoľne a na vopred stanovený účel, rozsah a dobu. Používateľ má právo udelený súhlas kedykoľvek písomne odvolať. Odvolanie súhlasu je účinné dňom jeho doručenia Poskytovateľovi.
- Poskytovateľ sa zaväzuje nevyužívať a neposkytovať osobné údaje mimo rozsah nutný na prevádzkovanie objednanej Služby a zabezpečenie jej chodu. Osobné údaje nie sú poskytované žiadnym tretím osobám s výnimkou poskytovania údajov tretím osobám, určeným platnými zákonmi alebo produktov a služieb, pri ktorých je výslovne uvedený opak. V takom prípade je však Poskytovateľ povinný v zmluvnom vzťahu s treťou osobou dohodnúť ochranu osobných údajov v zmysle platných právnych predpisov, najmä Zákona o ochrane osobných údajov, a zároveň je v Zmluve povinný informovať Používateľa, že poskytnutie osobných údajov tretej osobe je nevyhnutné pre plnenie Zmluvy a v opačnom prípade nie je možné Službu poskytnúť. Pre tieto účely je nevyhnutné, aby Poskytovateľ získal od Používateľa súhlas.
- All personal data are protected under applicable laws, in particular the Personal Data Protection Act.
- The Provider undertakes to take all necessary steps to ensure the highest level of security of the User's personal data, as well as to secure all User data, database and mail files prior to their loss, damage or destruction.
- The Provider acts in relation to Customer's Customers in the Mediator's position, 28 GDPR. For this reason, the Contract between the Provider and the User is governed by the following:
- The Provider may not authorize the processing of personal data of another intermediary without the prior written consent of the User. In the case of written consent of the User, the Provider is obliged to impose on the other mediator in a contract or other legal obligation the same personal data protection obligations as set forth in this Agreement, where the Provider is liable to the User if the other intermediary fails to fulfill its obligations regarding the protection of personal data.
- The Provider undertakes to process personal data only for the purpose of providing the Services.
- The Provider processes personal data throughout the validity and effectiveness of the Agreement between him and the User.
- Provider processes personal data to the same extent as the User processes them.
- The affected persons are the users of the User.
- The provider is authorized to process with personal data only the processing operations necessary for the purpose of processing, in particular: collection, collection, storage and disposal.
- The Provider is obliged to process personal data only to the extent necessary to achieve the purpose of the processing and only in accordance with the terms of this GBT article or the User's written instructions, including in the case of the transfer of personal data to a third country or international organization. In the case of the transfer of personal data to a third country or to an international organization under a special regulation or an international treaty binding the Slovak Republic, the Provider is obliged to notify the User of such a request prior to the processing of personal data, if a special regulation or an international treaty The Slovak Republic is bound, it does not prohibit such communication on grounds of public interest.
- The provider is obliged to protect personal data processed before the damage, destruction, loss, alteration, unauthorized access and disclosure, disclosure or publication, as well as against any other unauthorized processing methods.
- Provider declares that guarantees the security of personal data processing, which in undertaking the technical and organizational measures to ensure the protection of the rights and privacy of customer data user, particularly against accidental or unlawful destruction, loss, alteration or unauthorized disclosure transmitted personal data stored personal data or otherwise processed personal data or unauthorized access, taking into account the nature, scope, context and purpose of personal data processing risks that are likely to undermine the security of personal data and their severity.
- The provider is obliged not to provide personal information to third parties, not to use personal data for other than the agreed purpose, not to abuse for their own benefit or the benefit of a third party and shall not dispose of personal information in contravention of this article GTC.
- The Provider and his staff are obliged to maintain the confidentiality of the personal data obtained from the User's customers. Personal data must not be used for personal use, may not be disclosed, provided or made available. This confidentiality is committed to preserve even after the expiry and effectiveness of the Treaty. The Provider is responsible for maintaining the confidentiality of his employees and other authorized persons as well as possible external collaborators.
- The Provider is obliged to ensure that the collected personal data is processed in a form that permits identification of the User's users only during the necessary time to achieve the purpose of the processing.
- The Provider undertakes to cooperate and provide the User with assistance in ensuring compliance with the User's obligations to respond to User's requests in the exercise of their rights under the provisions of Chapter III of the GDPR, including the User's notice of any written request for access received by the Provider in connection with the User's obligations under GDPR, of Act no. 18/2018 Z. z. on the Protection of Personal Data and on Amendments to Certain Acts (the "Personal Data Protection Act") and other related regulations.
- The Provider undertakes to cooperate and provide the User with co-operation to ensure compliance with the provisions of Art. 32 to 36 GDPR, namely:
- ensure processing security;
- notify the Data Protection Office and the persons concerned if necessary of any breach of personal data protection;
- to carry out, where necessary, an impact assessment on the protection of personal data concerning the impact of processing on the protection of personal data;
- consult with the Data Protection Office before performing any processing if the personal data protection impact assessment implies that such processing would lead to a high risk should the User not take measures to mitigate this risk.
- The Provider undertakes to provide the User with all the information necessary to demonstrate the fulfillment of the obligations stipulated in Art. 28 GDPR, and provide the User with a User-Audited or Audit-Assisted User Assurance Audit.
- The Provider is obliged to notify the User immediately if, in the Provider's opinion, any instruction given by the User violates the Personal Data Protection Act, a special regulation or an international treaty with which the Slovak Republic is bound, concerning the protection of personal data.
- The Provider undertakes to terminate the validity and effectiveness of the Agreement upon the User's decision to erase personal data or to return the personal data to the User and to delete existing copies containing personal data if a specific regulation or an international agreement to which the Slovak Republic is bound does not require the storage of such personal data .
- Provider, in accordance with the provision of Art. 13 The GDPR notifies the User as the person concerned of the following information:
- Identification data of the Provider: Pavel Hollý, Riadok 1961/1 03401 Ružomberok, nutri. register: 508-670, okresní úřad Ružomberok The provider can be contacted by e-mail address: holla.darina2@gmail.com or by phone at +421 908 349 914;
- Contact details of the responsible person: LIPTOV SK sro, 51, 067 73 Michajlov, e-mail: info@liptov.sk, tel .: +421 907 734 982
- The purpose and the legal basis for the processing of personal data are set out in point 9.1. of this Article;
- The list of personal data is given in point 9.1. of this Article;
- In special cases, if the Provider is required to provide personal data to a third party or to transfer personal data to a third country, the Provider will provide this information to the User.
- The Provider keeps personal data for the entire duration of the Service.
- The user has the right to request from the Provider access to personal data relating to the person concerned, the right to rectify personal data, the right to delete personal data or the right to limit personal data, the right to object to the processing of personal data, as well as the right to transfer personal data.
- When suspecting that his or her personal data is being misused, the user may file with the Office for Personal Data Protection of the Slovak Republic a motion to initiate the procedure for the protection of personal data pursuant to § 100 of the Personal Data Protection Act.
- Provide the personal data listed in point 9.1. Users are required to conclude the Agreement and provide the Service.
- Information about the rights of the person concerned - User: The person providing the personal data (the person concerned - the user) has, 15 to 22 and Art. 34 GDPR the following rights:
- The right of access to personal data under Art. 15 GDPR: The person concerned has the right to obtain from the Provider a confirmation of the processing of personal data concerning him / her. The person concerned has the right to access these personal data and the information listed in point 9.7.
- The right to rectify personal data under Art. 16 GDPR: The person concerned has the right to have the Provider corrected incorrectly personal data relating to him without undue delay. With regard to the purpose of the processing of personal data, the person concerned is entitled to supplement incomplete personal data.
- The right to delete personal data under Art. 17 GDPR: The person concerned has the right to clear the Provider without undue delay of personal data concerning him / her if the person concerned has exercised the right of cancellation if:
- personal data are no longer needed for the purpose for which they were acquired or otherwise processed,
- the person concerned revokes the consent under which processing of personal data is carried out and there is no other legal basis for the processing of personal data,
- the person concerned objects to the processing of personal data and does not prejudge any legitimate reasons for the processing of personal data or the person concerned objects to the processing of personal data for the purpose of direct marketing,
- personal data is processed unlawfully,
- is the reason for the deletion of the obligation under GDPR, the Personal Data Protection Act, a special regulation or an international treaty binding on the Slovak Republic,
- personal data have been obtained in connection with the provision of information society services.
- The right to restrict the processing of personal data under Art. 18 GDPR: The person concerned has the right to limit the processing of personal data by the Provider if:
- the person concerned objects to the accuracy of the personal data during a period allowing the Provider to verify the accuracy of the personal data,
- the processing of personal data is unlawful and the person concerned objects to the deletion of personal data and requests instead the restriction of their use,
- Provider no longer requires personal data for the purpose of processing personal data, but needs the person concerned to claim a legal claim,
- the person concerned objects to the processing of personal data, until the verification of whether the legitimate reasons on the part of the Provider prevail over the legitimate reasons of the person concerned.
- The person concerned, whose processing of personal data is limited, shall be obliged to inform the Provider before the limitation of the processing of personal data is canceled.
- Based on Art. 19 GDPR, the Provider is obliged, if required by the person concerned, to inform the person concerned about the recipients to whom the Provider has notified the correction of personal data, the deletion of personal data or the limitation of the processing of personal data.
- The right to the portability of personal data, 20 GDPR: The person concerned has the right to obtain personal data relating to him and which he has provided to the Provider in a structured, commonly used and machine-readable format and has the right to transfer these personal data to another operator.
- The right to object to the processing of personal data pursuant to Art. 21 GDPR: The person concerned has the right to object to the processing of his personal data on account of his particular legal situation on the ground that the processing of personal data is necessary for the performance of a public interest task or because the processing is necessary for the purpose of the legitimate the interests of the Provider or a third party, including profiling based on these provisions. The Provider may not further process personal data unless it demonstrates the necessary legitimate interests for the processing of personal data that override the rights or interests of the person concerned or the grounds for claiming a legal claim. The person concerned has the right to object to the processing of personal data concerning him / her for the purpose of direct marketing, including profiling,
- Based on Art. 22 GDPR, the person concerned has the right not to be covered by a decision which is based solely on the automated processing of personal data, including profiling, and which has legal effects that affect him or have a similar effect on him.
- Based on Art. 34 The GDPR has the right for the Provider to notify the Provider without undue delay of a breach of personal data protection if such breach of personal data protection can lead to a high risk to the rights of a natural person.
- Providing information to the person concerned
- The Provider is obliged to provide the person concerned with the information according to Art. 13 GDPR and notifications under Art. 15 to 22 and Art. 34 GDPR concerning the processing of its personal data. Information is required to be provided in paper or electronic form, generally in the same format as the application. If requested by the person concerned, the Provider may also provide the information orally if the person concerned proves his / her identity in another way. The Provider is in the exercise of the rights under Art. 15 to 22 GDPR is obliged to provide the person concerned with co-operation.
- The Provider is obliged to provide the person concerned with the information referred to in point 1 within one month of receipt of the request. The Provider may, in justified cases with a view to the complexity and the number of applications, extend this period by another two months, even repeatedly. The Provider is obliged to inform the affected person of any such extension within one month from the receipt of the application together with the reasons for the extension of the time limit.
- The Provider is provided free of charge in accordance with point 1.
- If the request of the person concerned is manifestly unfounded or inappropriate, in particular for its recurrent nature, the Provider may request an appropriate fee, taking into account the administrative costs of providing the information or a reasonable fee taking into account the administrative costs of the notification or a reasonable fee, on request.
- Restrictions on the rights of the person concerned Restrictions on the rights of the person concerned in accordance with, 23 GDPR and § 30 of the Personal Data Protection Act The Provider informs the person concerned if the purpose of the restriction is not jeopardized.
- All actions resulting from GDPR may be made by the User through the available online tools of a specific service or through any valid contact email provided on the Provider's website.
- SELECTION OF RIGHTS, SOLUTION OF SPORTS
- All rights and obligations of the parties under the concluded contract are governed by the legal order of the Slovak Republic, irrespective of the legal nature of the parties and their domicile.
- Legal relations (rights and obligations) between the Provider and the User who are entrepreneurs and are acting within the scope of their business or other business activities, which are not regulated by these GBCs, are governed by the provisions of the relevant legislation, in particular the provisions of Act no. 513/1991 Coll. Commercial Code as amended and Act no. 22/2004 Coll. On electronic commerce and amending Act no. 128/2002 Coll., On state control of the internal market in consumer protection matters and on amendments and supplements to certain acts, as amended by Act no. 284/2002 Coll., As amended (hereinafter referred to as the "Electronic Commerce Act").
- Legal relations (rights and obligations) between the Provider and the User who are consumers not covered by these GBCs shall be governed by the provisions of the relevant legislation, in particular the provisions of Act no. 40/1964 Coll. Civil Code as amended, Act no. 250/2007 Coll. on Consumer Protection on the Amendment of the Act of the Slovak National Council no. 372/1990 Coll. on offenses as amended, Act no. 102/2014 Z. z. on the protection of the consumer in the sale of goods or the provision of services on the basis of a distance contract or a contract concluded outside the premises of the seller and amending certain laws and of Act no. 22/2004 Coll. on electronic commerce, as amended.
- The Contracting Parties have agreed that in the event of any dispute arising out of a contractual relationship entered into between one another and the legal relationships arising therefrom, each Contracting Party shall be entitled to claim its claims in the General Court in accordance with the relevant provisions of Act No . 160/2015 Z. z. Civil Procedure Code, as amended. This is without prejudice to the consumer's right to use an alternative consumer dispute settlement in accordance with Article 8 of these GBCs.
- LIABILITY OF THE CONTRACTING PARTIES
- Each party shall be liable only for actual damage to tangible property caused by the demonstrable fault of the other party to the Contract and the User is also liable for actual damage to the Tangible Assets of the Provider caused by a third party to which the User has caused such damage in accordance with the provisions of the Commercial Code and the Civil Code.
- Any damage incurred by the Provider may be compensated for, or reduced by, the provision of the Service at a value equal to the amount of the damage.
- Provider is not responsible for any loss or loss of profits arising from the interruption of the provision of the Services under the Contract, Order or GTC to the User or third parties.
- The Contracting Party shall be obliged to compensate for the proven damage within 30 calendar days of its showing, by wire transfer to the account of the other Contracting Party, unless the parties otherwise agree.
- The liability of the Provider for the content of the transmitted information is governed by Section 6 of the Electronic Commerce Act.
- COMMUNICATION BETWEEN THE CONTRACTING PARTIES
- Communication between the parties is primarily in electronic form via emails (orders, requests for changes, payment confirmation, activation information, forwarding invoices, etc.) or a telephone number.
- Communications concerning the facts on the basis of which is a Contracting Party to exercise any legal claims must be made in the manner provided in these GTC and demonstrably communicated or delivered to the other party. Ordinary informative announcements may also be communicated to the contracting party either orally or by telephone.
- The provider is not responsible for disruption of services or other risks arising from incorrect or obsolete data entered (eg. The impossibility of delivery forma invoice to the wrong set a contact email address or non-existent e-mail address). The contact email address of the user must be functional and regularly checked by the User.
- The user is obligated to provide the correct variable payment symbol for payment. Otherwise, the Provider may not provide the service due to the impossibility to identify the payment.
- COMMON PROVISIONS
- The rights and obligations of the User and the Provider are governed by the Contract (Order), these GTC and the Price List.
- The Agreement shall enter into force and effect on the date of its signature by both Contracting Parties unless otherwise specified in the Contract. The Order enters into force and becomes effective upon acceptance by the Provider and the payment of the prepayment invoice or invoice for the Service to the User. Paying is considered to be a payment to the Provider's account.
- Severability. The invalidity of any provision of the Agreement or the GBC will not affect the validity of any other provision of the Agreement or the GBC, if such a provision is separable. The Contracting Parties undertake, if necessary, to replace the invalid provisions without undue delay by a provision which, by its content and purpose, is the closest to the purpose of the invalid provision.
- Completeness of the Agreement. The Agreement constitutes a complete agreement between the two Parties within the meaning of the subject matter of the Agreement and supersedes all prior agreements, promises, notices, declarations or warranties, both in written and oral terms, concerning the same Service, unless otherwise agreed in writing by the parties.
- Relationship of the Contract and the GBC. In the event that the contractual arrangements between the parties mentioned in the Contract (the Order) are contrary to the provisions of the GTC, the provisions of the Contract shall apply before the provisions of the GTC. If the User and the Provider conclude a written agreement, their rights and obligations shall be governed by the provisions of these GTC only to the extent not otherwise provided in the Contract.
- The Supervisory Authority for Consumer Protection is the Slovak Trade Inspection, the SOI Inspectorate for the Bratislava Region, with its registered office at Prievozská 32, POBox 5, 820 07 Bratislava.
- FINAL PROVISIONS
- The contract and these GTC are drawn up and concluded in the Slovak language. In case they are also signed in foreign language, the Slovak version is decisive.
- A natural person who signs a Contract on behalf of a legal entity such as a User is personally liable for all legal consequences and damage caused, unless the User has been authorized to act or if the Commercial Code, valid in the Slovak Republic, does not provide otherwise.
- The General Terms and Conditions came into force on 23.05.2018.